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Configure notification settings
Configure notification settings
Updated over 4 months ago

By default, notifications are disabled for your messaging account. To configure your account’s notification settings and personalize your experience, complete the following steps:

  1. Click your profile picture on the top right of the screen, then click Profile.

  2. On the left sidebar, click Notifications.

  3. Use the toggle bar to enable the type of notifications you'd like to receive:

    • Desktop notifications: Notifications will appear on your desktop when you receive a new message.

    • Email notifications: You'll receive email notifications when you receive a new message for your selected conversation types and frequency.

    • Audio notifications: Plays a sound whenever you receive a new message in a conversation to which you're assigned.

  4. Click Save.

Note: If you have completed these steps but are not receiving the notifications that you selected, you may need to update the settings for your browser and/or computer to allow notifications of that type.

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