You can customize the character limit for your outbound messages on Settings > Message Settings > Character Limit to align with your company's preferences or policies.
Note: This setting is available to admins only. By locking this setting at the organization or branch account level, the character limit will be applied to all of the accounts below it.
The default limit for TextUs accounts is 480 characters, but you can set it anywhere between 160 and 1,440 characters. To make changes, adjust the slider to your desired limit, then click Save to update your settings.
Tip: To change the character limit for campaign messages, see Adjust Campaign Character Limits.
