TextUs for Microsoft Dynamics 365 CRM is now available! This integration allows sales and customer service teams to send and receive real-time, two-way text messages from Microsoft Dynamics to enhance communication workflows and boost response rates. Text conversations are then logged back into Microsoft Dynamics, keeping your team informed so they can engage with prospects and customers more effectively.
The TextUs + Microsoft Dynamics integration includes:
TextUs Chrome extension support for Find Numbers and click-to-text on Contact, Lead, and Account profiles and list views.
Messages can log individually or in batches depending on your preferences. Messages can be logged back to a Contact, Lead, or Account activity field.
For more information on how to configure this integration, see How to set up the Microsoft Dynamics integration.
