The Bullhorn integration supports the following features:
Send and receive two-way text messages with candidates, contacts, and leads in your Bullhorn ATS.
Import phone numbers from Bullhorn into TextUs using the TextUs Chrome extension.
Log your team’s text conversations back to Bullhorn Candidate, Contact, and Lead records.
Implement optional two-way contact syncing between the Bullhorn ATS and TextUs. See Enabling contact sync for Bullhorn for more information.
Install the TextUs Chrome extension
Before you start using the TextUs for Bullhorn integration, you'll need to download and install the TextUs Chrome extension in your Chrome web browser. For more information, see Install the TextUs Chrome extension.
Supported Pages
The TextUs Chrome extension supports the following Bullhorn record types and list views:
Candidate
Contact
Lead
Tearsheets
Jobs
Tip: A list view is a page in Bullhorn that displays multiple candidates, contacts, or leads in a table or list. You can use list views to bulk-import contacts, or when you want to send the same message or campaign to multiple contacts at a time.
How to use the TextUs Chrome extension with Bullhorn
See the sections below for more information about how to use the TextUs Chrome extension with Bullhorn.
Import and message contacts with the Find Numbers feature
The Find Numbers feature extracts any name and phone number information on a supported Bullhorn list view or page view, then displays the information on the Imported Contacts menu.
You can then use batch actions to send targeted text messages, campaigns, or enroll contacts in a sequence (available with Automation licenses only).
Message contacts with click-to-text
The click-to-text feature allows you to click the phone number link of any Bullhorn contact or lead with a TextUs logo next to it, then create a text message conversation in the TextUs Chrome extension with the recipient’s contact information prefilled.
Disable click-to-text
To disable the click-to-text feature, complete the following steps:
Click the extensions icon in your Google Chrome browser, then select Options.
On the TexUs Chrome Extension pop-up, use the toggle to turn Use Click-to-Text off.
Close the TextUs Chrome Extension pop-up.
On the My extensions page, under Site Access, select On all sites from the dropdown menu.
Refresh the webpage in Bullhorn. The click-to-text feature is now disabled.
View conversation history in Bullhorn
Your Bullhorn integration automatically logs all text conversations back to the corresponding Candidate, Contact, and Lead records. This allows your team to keep track of text communications and view previous TextUs conversations in one place.
You can view logged messages under the Notes section of a Candidate, Contact, and Lead’s profile. Each activity includes the message direction (inbound or outbound), message details, user details, and timestamps.
Note: If your integration uses custom objects for note logging, your logged messages may be listed in a separate custom tab.
