The TextUs integration for erecruit supports the following features:
Send and receive two-way text messages with candidates in your erecruit account using the TextUs Chrome extension.
Increase engagement with rich texting features such as message templates, rich media, short links, and more.
Import phone numbers from erecruit into TextUs using the TextUs Chrome extension.
Log your team’s text conversations in TextUs back to erecruit Candidate records.
Install the TextUs Chrome extension
Before you start using the TextUs for erecruit integration, you'll need to download and install the TextUs Chrome extension in your Chrome web browser. For more information, see Install the TextUs Chrome extension.
Note: For note logging support, please ensure your organization admin has configured the erecruit integration in your TextUs organization settings.
Supported pages
The TextUs Chrome extension supports the following erecruit record types and list views:
Quick Candidate Search
Search Candidate
Candidate
Tip: A list view is a page in erecruit that displays multiple candidates in a table or list. You can use list views to bulk-import contacts, or when you want to send the same message or campaign to multiple contacts at a time.
How to use the TextUs Chrome extension with erecruit
See the sections below for more information about how to use the TextUs Chrome extension with erecruit.
Import and message contacts with the Find Numbers feature
The Find Numbers feature extracts any name and phone number information on a supported erecruit list view or page view, then displays the information on the Imported Contacts menu.
You can then use batch actions to send targeted text messages, campaigns, or enroll contacts in a sequence (available with Automation licenses only).
View conversation history in erecruit
Your erecruit integration automatically logs all text conversations back to the corresponding Candidate records. This allows your team to keep track of text communications and view previous TextUs conversations in one place.
You can view logged messages under the Notes tab on a Candidate profile. Each note includes the message direction (Text To or Text From), message details, user details, and timestamps.
