We're excited to announce a refreshed Billing Usage page in Analytics, built to answer the questions admins ask most: How much of my messaging allowance have I used, how fast am I using it, and am I on track to go over? Previously, getting a clear picture of usage against your plan often meant requesting a report from your account team. Now it's all in one place, updated as you send.

The page now defaults to your current contract term, so there's no need to pick one from a dropdown. The SMS Message Allowance tile shows your allowance for the full contract term, or per month if your TextUs plan is billed through a partner. A new Usage Pacing tile compares the percentage of your allowance you've used against the percentage of your contract term (or month) that has elapsed. If you're pacing ahead of your allowance, you'll see a heads-up that you're likely to go into overages before the term ends, giving you time to plan rather than be surprised by your invoice.

WhatsApp usage now has its own tab, with its own allowance and pacing for freeform messages, so you can track both channels side by side. You can export WhatsApp account usage by month from this tab.

To view these updates, go to Analytics > Billing. To learn more, check out View your billing analytics. For questions about your allowance or contract term, contact your Customer Success Manager.