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Filter out contacts from campaigns

Updated over a month ago

You can use Settings > Messaging settings > Campaigns > Contact filtering to automatically exclude contacts from a new campaign if they have recently received a campaign message within the selected timeframe.

Note: This setting is available to org admins only. You can configure this setting for all accounts in your organization by logging in as an org admin and configuring this setting on your organization account.

To filter out contacts from campaigns, set the Enable Contact Filtering for Organization toggle switch to active (blue), select a timeframe from the Time since previous campaign dropdown menu, then click Save.

If you need to disable contact filtering from campaigns, set the toggle switch to disable (gray).

Tip: You can configure this setting for all accounts in your organization by logging in as an org admin and configuring this setting on your organization account.

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