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Why was my message not delivered?
Why was my message not delivered?
Updated over 3 months ago

Common reasons a message was not delivered include the following:

  • The recipient's number was a landline.

  • The recipient's phone was disconnected from service, turned off, or unreachable.

  • The message was blocked by the recipient's carrier because it was filtered by their spam detection.

  • There is a problem with your account.

If you frequently see your messages not being delivered or you would like more information about why a message was not delivered, contact TextUs support.

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