Keyword subscribers are contacts who send in a specific text keywords to your messaging account. Those contacts are then added to a keyword subscriber list that allows you to easily message them, send campaigns, or enroll them in sequences.
View keyword subscribers
To view the contacts that have sent in one of your configured text keywords, go to the Keywords page and select a keyword. On the page for that keyword, click the Subscribers tab.
Note: If the user is an existing contact, their contact name will be listed. If they are not an existing contact, only their phone number will be listed.
Did you know? Teams can automate sequence enrollment using Keywords by linking a keyword subscriber list to a sequence. Learn how here.