Opt-out rate alert thresholds
If your contacts frequently choose to opt out of messaging, you are at risk of being blocked by SMS providers due to your high opt-out rate. Opt-out thresholds allow you to receive alerts and even disable messaging when your 30-day opt-out rate exceeds the provider-set threshold of 1.50% in order to anticipate and avoid these restrictions.
This new feature allows you to set two different thresholds — a first alert and second alert threshold — in order to alert your organization to your heightened opt-out rate and the risk associated with it.
For more information on how to configure these thresholds, please see Managing opt-outs. To learn more about opt-out rates more broadly, please see Understanding opt-outs.
Chrome Extension 4.0.7
This newest version of our Chrome extension prevents unexpected refreshing from disrupting workflows. It also includes improvements to the Draft functionality, as well as to Conversation Matching when used within popular CRM and HR technology platforms such as Pulse, Salesforce, and eRecruit.
This update will install automatically within 48 hours of its release. If you’d like to get the update immediately, you can do the following:
Open the Extensions page in your Chrome browser.
On the top right corner of the page, toggle on Developer mode.
On the top left of the page, click the Update button.
Toggle off Developer mode.
Note: This process will update all currently installed extensions that have available updates.
Chrome Extension 4.0.5 and 4.0.6
This newest version of our Chrome extension (4.0.6) includes improvements to both Find Numbers and Click to Text, particularly when used with our Bullhorn integration.
This update will install automatically within 48 hours of its release. If you’d like to get the update immediately, you can do the following:
Open the Extensions page in your Chrome browser.
On the top right corner of the page, toggle on Developer mode.
On the top left of the page, click the Update button.
Toggle off Developer mode.
Note: This process will update all currently installed extensions that have available updates.
Note: We originally released this update as 4.0.5, and subsequently added an additional improvement as version 4.0.6. The latest version of the extension is now 4.0.6.
